Track Your orders

TRACK YOUR ORDERS

When you place an order on our e-shop we will give you a courier tracking number by email within 12 hours receiving your order.

 

Where is my order?

Tracking your order has never been simpler and there is no need to contact us. We will give you a courier tracking number by email within 12 hours receiving your order. All you need to do is click here and enter your tracking number to check the shipping progress. 

 

Don't have your tracking number?

Please email to info@ceciliama.com. We will get back to you shortly. 

 

How can I track my delivery online? 

Please click here and enter the tracking number provided in your despatch email. 

 

Why do I have to provide my phone number and email at check out? 

On the day of your delivery, you will receive an email or text message providing a 4 hour window in which the courier will attempt to deliver your parcel. 

 

How do I contact the courier express company directly? 

Please click here and enter the country of your location.