Return & Exchange
REFUND or EXCHANGE
We guarantee to refund any item purchased on our website that you are not completely happy with when you return it to us in a saleable condition by post within 7 days of receipt.
If you like to refund or exchange the item, you may return it to us by EMS. International purchases can only be returned by post. You are required to return unwanted orders at your own cost. Please also note that items must be returned with all of the original packing and boxes.
RETURN ADDRESS | S411, 4/F, PMQ, 35 Aberdeen Street, Central, Hong Kong
TELEPHONE | +852 28030010 / +852 96628571
CONTACT PERSON | Jenny Chan
EMAIL | firstname.lastname@example.org
Refunds will be credited to your original method of payment. If you have received a refund confirmation email but cannot see the funds in your account, the time taken for these funds to appear will depend on your bank or card issuer's processing times. If you have any concerns regarding the whereabouts of these funds, please contact your bank/card issuer for further information.